Privacy Policy
Privacy Policy
Last updated: 25/2/26
1. Overview
This Privacy Policy explains how The Elephant in The Room Gifts (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.
2. Personal Information We Collect
Information You Provide to Us
When you place an order or contact us, we collect information including:
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Your name
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Billing address
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Shipping address
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Email address
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Phone number
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Payment details (processed securely via Shopify and payment providers — we do not store full card details)
We collect this information to:
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Process and fulfil your order
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Arrange shipping
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Send order confirmations and updates
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Respond to customer queries
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Prevent fraud
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Comply with legal and tax obligations
Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address
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Browser type and device information
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Time zone
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Pages viewed and products browsed
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Cookie and usage data
This information helps us:
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Ensure the website functions properly
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Improve user experience
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Analyse site performance
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Prevent fraudulent activity
This data is collected through cookies and similar technologies.
3. Lawful Basis for Processing (GDPR)
We process your personal data under the following lawful bases:
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Performance of a contract – to fulfil your order
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Legal obligation – for accounting and tax purposes
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Legitimate interests – fraud prevention, website improvement
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Consent – for marketing communications (where you have opted in)
4. Sharing Your Personal Information
We only share your information where necessary to provide our services. This includes:
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Shopify, which powers our online store
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Payment processors (e.g. Stripe, PayPal, etc.)
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Shipping providers (e.g. An Post and courier services)
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IT and analytics providers (e.g. Shopify analytics, Google Analytics if applicable)
We do not sell your personal information.
Your data may be processed outside the European Economic Area (EEA) via Shopify or other providers. Where this occurs, appropriate safeguards are in place in accordance with GDPR.
5. Marketing Communications
If you subscribe to our newsletter, we may send you marketing emails about our products, updates, or special offers.
You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.
6. Data Retention
We retain your personal information:
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For as long as necessary to fulfil your order
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For accounting and tax purposes as required by Irish law
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Until you request deletion (unless we are legally required to retain it)
7. Your Rights (GDPR)
If you are located in the European Economic Area, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request erasure of your data
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Restrict or object to certain processing
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Request data portability
To exercise these rights, please contact us at:
info@theelephantintheroomgifts.com
You also have the right to lodge a complaint with the Irish Data Protection Commission:
Data Protection Commission
https://www.dataprotection.ie/
8. Cookies
We use cookies to:
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Enable essential website functionality
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Remember your preferences
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Analyse website performance
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Improve your shopping experience
You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be available on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
The Elephant in The Room Gifts
First Floor, Carrigtwohill Shopping Centre
Carrigtwohill
Co. Cork
Ireland